Build Your Career on the Road to Switzerland’s Future
Empowering every journey – and your career – with innovation, excellence, and purpose. Swiss Autoroute Pass isn’t just about simplifying travel, but about building a better-connected future where careers and cultures flourish side by side.
About Us
Swiss Autoroute Pass has been Switzerland's trusted companion for travelers and commuters since its foundation in Geneva. Our story began with the mission to simplify Swiss highway access for everyone—families on vacation, business travelers, and professional drivers alike. Today, we are proud to welcome over 250,000 tourists and professionals each year, providing both physical and digital vignettes that grant seamless entry to the nation’s meticulously maintained motorways.
We believe in more than just compliant journeys. At Swiss Autoroute Pass, we're passionate about eliminating obstacles, promoting mobility, and delivering peace of mind through accurate updates and personalized support. Our customer care center in the heart of Geneva is a vibrant hub where travelers find information, solutions, and a sense of Swiss hospitality.
Our team is as diverse as those we serve—linguists, technologists, operations experts, and travel enthusiasts from across Europe and beyond. Whether counseling a family in English, welcoming Italian-speaking tourists, or assisting a German logistics manager, we work seamlessly in multiple languages: English, French, Italian, and German.
Innovation is our engine. We were among the first to introduce a fully digital vignette management platform—giving customers more flexibility and transparency, while preserving the reliability and security Swiss infrastructure is known for. We balance tradition and high-tech solutions, merging Swiss precision with human warmth.
Our mission is simple yet ambitious: make Swiss travel accessible, effortless, and trustworthy for everyone. We strive to set new benchmarks in customer support and digital transformation, never losing sight of our Swiss values—integrity, clarity, accuracy, and inclusivity.
- Trusted by over 250,000 tourists and professionals annually
- Multiple language support: English, French, Italian, German
- Innovative digital pass management
- Central hub in Geneva’s heart
People are at the heart of what we do—from new arrivals taking their first Swiss highway to returning business clients relying on our expertise. Every interaction shapes a positive Swiss travel experience.
We are proud to serve locals and visitors from every corner of the globe, and we remain committed to environmental responsibility, ethical business, and sustainable innovation in the mobility sector.
Join us as we build the future of Swiss mobility, rooted in heritage but focused on tomorrow. Experience what it means to empower every journey—with dedication, innovation, and a true sense of belonging.
Why Work With Us?
Growth That Takes You Further
From your very first day, you receive the trust and encouragement to develop new skills and take on meaningful projects. Whether you specialize in technology, operations, or customer care, career advancement at Swiss Autoroute Pass is more than a buzzword—it’s our culture. We offer transparent learning pathways, regular feedback sessions, and opportunities to lead initiatives that matter. Employee journeys are celebrated, and promotions are achieved based on merit, engagement, and your desire to learn.
Be Part of Innovation
Innovation runs through everything we do. At Swiss Autoroute Pass, we're constantly blending Swiss tradition with modern technology. Team members introduce new digital solutions, pilot fresh customer experiences, and help shape the next generation of travel tools. You'll become part of a company unafraid to experiment, test, and improve—where your creativity finds a true home and your ideas deliver impact, locally and globally.
Inclusive and Diverse
Our workforce represents over 20 nationalities, and diversity is celebrated every day. We embrace all cultures, ages, backgrounds, and perspectives—knowing that our success depends on learning from one another. We foster a respectful and inclusive workplace, where every voice is heard and valued. Accessibility, flexible schedules, and intentional hiring practices ensure all employees thrive.
Contribute Locally, Impact Globally
Working at Swiss Autoroute Pass means your efforts go beyond the office. Every digital feature launched or traveler assisted is an investment in growing Swiss tourism and mobility. From environmental initiatives to charitable projects, our impact is both local and international. Your work actively shapes the experience of millions who explore the Alps, cities, and villages of Switzerland each year.
Open Roles
We’re hiring smart, motivated people across Switzerland. Explore roles in customer support, logistics, technology, and management. Whether you're passionate about helping travelers, transforming digital processes, or crafting logistics perfection, an opportunity awaits you here.
Do you thrive on assisting others and communicating solutions? As a Customer Support Specialist, you'll be the first point of contact for travelers from around the globe—answering questions, resolving issues, and ensuring everyone has a memorable Swiss experience. You’ll utilize your language skills across phone, chat, and email. Your empathy and problem-solving drive you to deliver outstanding support, no matter what the journey brings.
Type: Full-time
Responsibilities include:
- Guiding travelers through vignette purchases and use
- Providing multilingual support across various communication channels
- Collaborating with tech and operations to resolve unique cases
- Maintaining up-to-date knowledge about Swiss travel regulations
Join our high-performing tech team, responsible for evolving seamless digital solutions for vignette management. As a Digital Product Engineer, you'll develop, test, and launch applications that simplify Swiss travel for users worldwide. You’ll work with state-of-the-art cloud tools, collaborate on process automation, and contribute to cybersecurity strategy.
Type: Full-time
Main duties:
- Building scalable, robust web & mobile apps for electronic vignettes
- Responding to user feedback with proactive feature improvements
- Collaborating with product and business teams to design new solutions
- Ensuring security, accessibility, and performance at all levels
Our Operations Coordinator role sits at the heart of service delivery. You’ll make sure the wheels keep turning by overseeing logistics, inventory, and on-the-ground team communications. Working with both Geneva and Zurich hubs, your focus on efficiency and detail directly shapes customer satisfaction.
Type: Full-time
Responsibilities:
- Managing stock levels of physical vignette passes at all distribution points
- Optimizing transportation logistics across Swiss regions
- Supporting frontline staff and resolving operational roadblocks
- Monitoring trends and contributing to quarterly planning
Bring your energy and people skills to the road! As a Seasonal Field Agent, you'll provide direct assistance to travelers at highway entry points, train stations, and airports. You’ll make sure everyone—tourists and locals alike—understand how to use vignette solutions for their vehicles. This contract role is ideal if you love flexible hours and working in dynamic, real-world environments.
Type: Contract
Main tasks:
- Distributing vignettes at busy travel periods
- Offering information and hands-on service to travelers
- Addressing questions in multiple languages
Perks & Benefits
Flexible Schedule
We understand that balance matters. Choose from hybrid and remote options to suit your work-life rhythm, so you can excel at work and in life. We embrace flexible working hours designed around your unique needs.
Travel Vouchers
Expand your Swiss adventures! All employees receive special discounts on Swiss public transportation, along with annual travel pass vouchers—perfect for exploring new destinations or skipping the daily commute stress.
Comprehensive Health Care
Your health is our priority. Swiss Autoroute Pass offers robust health and dental insurance plans for you and your family, with extensive coverage to ensure peace of mind in every situation.
Education Budget
Never stop learning. Receive an annual allowance to invest in your growth—whether that’s language courses, advanced tech certifications, or adding a new skill to your toolbelt. We champion lifelong learning at every stage of your career.
Year-round Team Events
Work is more than tasks—it's about connection. From lakeside picnics on Lac Léman and mountain hikes, to cultural excursions and team-building workshops, we foster friendships and celebrate wins all year long.
Meet the Team
Swiss Autoroute Pass thrives because of our passionate, talented people. Every colleague brings a unique story, international perspective, and an unwavering commitment to making travel better—for locals and visitors alike. Here are a few of the individuals ensuring your journey runs smoothly:
Sophie Dubois
With over 12 years in hospitality and travel, Sophie gracefully leads our multilingual customer support team. Her vision and Swiss values ensure that every traveler enjoys a warm, attentive welcome—whether visiting for a day or a season. Sensitive to the nuances of accessibility and inclusivity, Sophie has shaped our training programs to empower both new hires and experienced agents. Her dedication is most visible when she joins the team on the Geneva office floor, sharing coffee and practical wisdom.
Connect
Markus Keller
Markus leads the charge on innovation, product architecture, and digital transformation at Swiss Autoroute Pass. He pioneered Switzerland’s first digital highway vignette, pushing boundaries with an agile tech team stationed across the country. Markus’s obsession with cybersecurity ensures the privacy of millions of users, while his coaching style creates a strong, progressive learning atmosphere for junior engineers.
Connect
Ayumi Tanaka
Orchestrating logistics from Geneva to the Alps, Ayumi is the go-to person for all things operations. Fluent in Japanese, French, and English, she bridges cultures in the office and on the field. From planning vignette distribution during high season to coaching seasonal agents, Ayumi keeps the flow smooth. Her keen eye for process improvement has saved the team countless hours and, just as importantly, keeps travelers smiling.
Connect
Employee Stories
Hear from our team why Swiss Autoroute Pass is a rewarding place to work.
“I love helping travelers in real time. Our team spirit is fantastic – and every day feels meaningful.”
Field Agent
“We’re always trying new things – from the latest app features to making the process simpler for our users. You have freedom to experiment.”
Digital Product Engineer
“With such a diverse customer base, every day is unique. The training and mentoring are first class.”
Customer Support Specialist
How We Hire
Our recruitment process is transparent, supportive, and built around your success. We make every step clear, so candidates know what to expect and can focus on showcasing their best selves.
Start your Swiss Autoroute Pass journey by submitting your CV and a motivation letter through our online form. Tell us why you’re excited to join and what makes you a great fit for our dynamic, multicultural environment. We value individuality and clear communication at every stage.
Our process begins with a friendly, informal call—a chance for us to get to know each other. Share your story, ask any questions about the company, and learn about our culture. We welcome your curiosity, and we’ll use the conversation to ensure values and expectations are in harmony.
Depending on the role, we may send you a short assignment—such as a tech challenge or a customer care simulation. This step lets you show off your creativity, skills, and approach to solving real scenarios you might encounter in your future job.
Meet your future teammates—either virtually or on site. You’ll discuss your experience, share your thoughts, and learn what it’s really like to be part of Swiss Autoroute Pass. This open conversation ensures that both sides feel a real connection and cultural fit.
Congratulations—once we extend an offer, you can count on a welcoming onboarding process full of support. From dedicated mentors to an office tour and a Swiss welcome lunch, we ensure your first days are memorable and set the tone for your success and happiness with us.
Frequently Asked Questions
Contact & Apply
Ready to shape the future of Swiss travel? Whether you have questions about open positions, want to learn more about our culture, or are eager to apply, our HR team is happy to hear from you.
- Office: Rue du Rhône 12, 1204 Geneva, Switzerland
- Phone: +41 22 345 67 89
- Email: [email protected]
- Business hours: Monday–Friday: 08:00–18:00