Privacy Policy
This privacy policy describes how our online platform collects, uses, and protects personal data when visitors use our travel support services related to the official Swiss highway pass. We are committed to respecting your privacy and to complying fully with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
When you use our site, we may collect personal information necessary to provide our services. This information may include your name, contact details, payment information, and any other data you voluntarily provide when requesting a physical or electronic Swiss highway vignette, updates on pricing, or exemption status. We also collect data related to your use of our platform through cookies and similar tracking technologies to improve your user experience.
Use of Personal Data
The personal data collected on our online platform is used solely for the purposes of processing your orders, managing accounts, responding to inquiries, complying with legal obligations, and improving our services. We do not sell or rent your personal information to third parties.
Legal Basis for Processing
Under GDPR, our processing of your personal data is based on your consent, the necessity to perform a contract with you, or compliance with legal obligations governing highway access and toll regulations.
Data Sharing and Transfers
Your personal information may be shared with authorized third parties involved in the provision of Swiss highway passes, such as authorized distributors or governmental bodies, only to the extent necessary for the fulfillment of services and legal requirements. We ensure appropriate safeguards are in place for any data transfer outside the European Economic Area.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal retention periods. After that, data is securely deleted or anonymized.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption, and restricted access protocols.
Your Rights
Under applicable data protection laws, you have the right to access, rectify, or erase your personal data; restrict or object to its processing; and request data portability. You may also withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise your rights, you may contact our data protection representative at our physical address:
Rue du Rhône 12
1204 Geneva
Switzerland
No fees will be charged for processing your requests unless they are manifestly unfounded or excessive.
Cookies and Tracking Technologies
Our platform uses cookies to enhance user experience and analyze site traffic. You have the option to manage or disable cookies through your browser settings; however, this may affect certain functionalities of the service.
Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware that personal information of a minor has been collected without parental consent, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our platform, and continued use of our services constitutes acceptance of the revised policy.
Contact
For any questions or concerns regarding this privacy policy or our data practices, please reach out to us by mail at the address stated above.
We are committed to protecting your privacy and ensuring a safe and transparent experience on our online platform.